Legal
Privacy Policy
Last updated: May 2026
Baario ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Baario mobile application.
1. Information We Collect
We collect the following information when you register and use the app:
- Name and phone number — used to create and identify your account
- PIN (hashed) — stored as a secure hash, never in plain text
- Device ID — used for device-level authentication
- Tenancy information — building, unit, rent amount, payment dates
- Payment records — monthly rent history (paid/pending status)
- Notification preferences — for sending rent reminders
2. How We Use Your Information
- To provide and operate the Baario rent management service
- To send rent reminders and payment notifications
- To display rent history and payment records to landlords and tenants
- To authenticate your identity securely via PIN
- To improve the app based on usage patterns
3. Data Sharing
We do not sell your personal data to third parties. We share data only in the following cases:
- Between landlord and tenant — a landlord can see their tenants' names, phone numbers, and payment status. Tenants can see their landlord's building and unit information.
- Service providers — we use Supabase for database hosting. Your data is stored securely on their servers.
- Legal requirements — if required by law or legal process.
4. Data Security
- All PINs are hashed using bcrypt before storage — we cannot see your PIN
- All API communication uses HTTPS encryption
- Authentication uses JWT tokens with expiry
- Database access is restricted and monitored
5. Data Retention
We retain your data for as long as your account is active. If you request account deletion, we will delete your personal information within 30 days. Rent records may be retained for legal compliance purposes.
6. Your Rights
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Withdraw consent at any time
To exercise these rights, contact us at info@baario.com.
7. Children's Privacy
Baario is not intended for use by anyone under the age of 18. We do not knowingly collect data from minors.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes via in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.
9. Contact Us